How Can We Help You?

Our app makes it simpler than ever to send money home and you can relax knowing you can see the status of the money order, knowing exactly when the beneficiary receives the money.

We have a strong professional support team that works for you 7 days a week in your language, you can call us, write us via email, Viber, WhatsApp, ‘SMS’ etc.
We are providing the best international rates with flat fees up to 1% and faster transfers.

No, there are no hidden fees we believe in full transparency. We charge a flat fee of up to 1% based on your country and amount of transfer. You will see that fee when you sign in to your account, and click to send money, and enter the amount.

The time to transfer money to your Rewire account depends on the mode of transfer as below:

• Transfer to a bank account - between 10 minutes up to 1 business day
• Transfer to a Cash Pick up and BDO bank - Immediately
• Transfer to Mobile Wallet - immediately

*Due to unforeseen circumstances, your transfer could be delayed by a few business days. These circumstances include transfers made on weekends, regulations of the country, public holidays, any change in ID requirements, compliance, time-zone differences, or any other government requirements.

In order to place an order you need to select “SEND MONEY” Tab in the app

1. Enter the amount
2. Add beneficiary details (Bank details), and confirm whether all details mentioned & amount is correct.
3. Then you need to have the appropriate balance by depositing either by cash at one of our deposit points in Super-Pharm or Post Office, or by wire transfer from your Israeli bank account, or Postal Doar Account. You can also deposit from your Credit/Debit Card or Rewire Card (Kessef). Your order will be processed the same day

For a guide click here

Currently, you can send money to the following countries:

Send money to The Philippines

Send money to Nigeria

Send money to India

Send money to Thailand

Send money to Nepal

Send money to Sri Lanka

Send money to China

Send money to South Africa

Send money to Kenya

Send money to Ghana

How can I send money to Nigeria?

Sending money to Nigeria is easy and can be done in one of two ways: bank transfer and cash pickup.

• Bank transfer: You can send USD to domiciliary accounts in GTBank, Fidelity, UBA, and Access Bank in Nigeria (more banks to follow). Or, you can send money to any FCMB account, and a USD account will automatically be created.
• Cash pickup: You can send USD for cash pickup *arrives within 30-minutes* See all the available GTBank and Fidelity pickup points across Nigeria. 

Note that NGN cannot be processed due to new CBN regulations.

I added money to my Rewire account. Can I get it back?

Yes. Contact customer support on WhatsApp at +49 1609 941 4871 so that they can credit your account. 

Does the recipient’s account have to be in USD?

Domiciliary accounts: If you send money to a GTBank, Fidelity, UBA, or Access Bank accounts you must make sure that the recipient’s account is allowed to accept USD.

Automatic USD accounts: If you send money to an FCMB account, a USD account will automatically be created. The next time you send money to that account, the funds will automatically be directed to the receiver’s USD account.

What are the transfer limits?
It depends on your mode of transfer you can see details here.

What are the fees?
Rewire has a flat fee of up to 1% based on the country you send money to and the amount of transfer.
You will see that fee when you sign in to your account, and click to send money and enter the amount.

How to open a Domiciliary Account?

To open a domiciliary account and receive USD international money transfers in Nigeria, you will need the following:

1. Filled and signed a Domiciliary Account registration form
2. A copy of an identification document (driver's license, international passport, national ID card, or any other official document that is acceptable by the bank).
3. A passport photo
4. Two (2) completed reference forms
5. A utility bill, under the account holder’s name,  issued within the last 3 months

For more information please visit the GTBank website or the Fidelity website.

How can I send cash to Nigeria?

If you want to send cash to Nigeria follow these steps:

• Click the “Send Money” tab
• Enter the amount of money you wish to send 
• Add the receiver's details: first name, last name, city (of the receiver), phone number (of the receiver)
• Choose the receiving method: cash pickup
• The receiver needs to say that it's being sent through “THUNES” which is our partner provider and show the order number.

That’s it. The money should arrive within 30 minutes. 

Here are all of the cash pickup spots that GTBank or Fidelity offer across Nigeria.

For a full guide on sending to cash pick-up click here.

How long will it take to process my transfer to Nigeria?

Cash pick-ups are mostly available within 30 minutes.

Bank transfers take up to 1 business day.

Will my recipient be notified when the cash is available for pick-up?

Once the cash is available for collection, your recipient will get an update via SMS.

What will my recipient need to provide in order to pick-up cash in Nigeria?

In order to receive the cash you sent, your receiver will need:

• A valid ID 
• BVN (bank verification number)
• The reference number he or she received via SMS

To find the best cash pickup location for your receiver, see all of the cash pickup spots that GTBank or Fidelity offer across Nigeria. 

The limits depend on the mode of deposit:

1. Cash Load fromSuper-Pharm and Post Office - Up to 20K ILS monthly
2. Rewire Card (Kessef) - Up to 20K ILS monthly - no daily transaction limit
3. Credit/Debit Card loading - Up to 10K ILS monthly - changing daily limit.
4. Wire transfer -
- Transfer from the customer's own account - 10K ILS monthly
- Transfer from the customer's employer the limit is up to 10k ILS monthly. If they wish to send more than 10k they will be required to provide a salary  slip/employer letter or other proof to be approved by the compliance officer

The limits below are per order and according to the cash pick-up outlet:

1. Cebuana - 50,000 pesos
2. Palawan   - 50,000 pesos
3. M Lhuillier - 100,000 pesos

Make sure your Rewire deposit limits from Israel are also kept you can check here according to deposit method

In order to send money to mobile wallet, you need to select “SEND MONEY” Tab in the app

1. Enter the amount
2. Add beneficiary details (name, city and phone number), and confirm whether all details mentioned & amount is correct.
3. Choose “Receiving Method” as “Mobile Wallet”
4. Choose the type of mobile wallet between Gcash and Coins.ph, then enter the account number and click "Add."
5. Then you need to have the appropriate balance by depositing either by cash at one of our deposit points in GMT, Super-Pharm or Post Office, or by wire transfer from your Israeli bank account, or Postal Doar Account. You can also deposit from your Credit/Debit Card or Kessef Card. Your order will be processed the same day

For a web guide click here for a video guide click here

New at Rewire - the same cash pickup method, more locations in the Philippines to send your money to.

All thanks to Rewire’s newest partnership with Metrobank.

Here is the list of locations your beneficiaries can pick up the money you send:

• Palawan Express Pera Padala
• Cebuana Lhuillier Pera Padala
• M Lhuillier Kwarta Padala
• Metrobank
• LBC
• RD Pawnshop
• Robinsons Dept Store
• Villarica
• Pera Hub
• PSBank

If you choose any other provider - please note: Your beneficiary might receive notifications that say they should mention Metrobank to pick up the funds. Don’t worry, they can still pick up the cash from the provider you chose on the Rewire app. The messages should look like this:

You can send to a choice of cash pick-up outlets. When sending money home through your Rewire app, you can choose Metrobank for cash pickup.
Your beneficiary will then be able to collect the money from any Metrobank cash pickup point in the Philippines including M Lhuillier, Cebuana, Palawan Express, Metrobank, LBC and many more see a full list here.

1. To place an order you need to select the “SEND MONEY” tab,
2. Enter the amount, and choose the 'Cash Pick-Up" receiving option.
   
3. Add beneficiary details and choose which Cash-pick-up, we recommend selecting "Metrobank" (which includes all the pick-up businesses)
   and then the address of the location.
4. Lastly, confirm whether all details mentioned & the amount are correct.

You can deposit money on various options: Bank Transfer, Doar Bank Transfer, Cash deposit at Super-Pharm, or Doar Post Office as well as Cash card, Credit card.
If you choose any other provider - please note: Your beneficiary might receive notifications that say they should mention Metrobank to pick up the funds. Don’t worry, they can still pick up the cash from the provider you chose on the Rewire app. The messages should look like this:

For a full web guide click here

If you need to change your beneficiary's details please contact our support team as soon as possible.

Email: [email protected]
Phone: +972-93760-707
Whatsapp: +972-5845-00405

You can reach us via phone, email, WhatsApp, Facebook Messenger

Check the contact details and the opening hours at the bottom of the page.

In order to send money to mobile wallet, you need to select “SEND MONEY” Tab in the app

1. Enter the amount
2. Add beneficiary details (name, city and phone number), and confirm whether all details mentioned & amount is correct.
3. Choose “Receiving Method” as “Bank Account”
4. Choose the type of bank select BDO if that's what you wish, then enter the account number and click "Add."
5. Then you need to have the appropriate balance by depositing either by cash at one of our deposit points in GMT, Super-Pharm or Post Office, or by wire transfer from your Israeli bank account, or Postal Doar Account. You can also deposit from your Credit/Debit Card or Kessef Card. Your order will be processed the same day

For a video guide click here.

Unified Payment Interface (UPI) is a popular payment method in India. It allows you to transfer money fast and securely to a bank account in India, with no need to type a long bank account number - all you need is to type a short Virtual Payment Address (VPA) and your order is ready to go.

Virtual Payment Address (VPA) is your UPI ID. It is a short ID that you can easily generate by following 5 simple steps: 

1) Download a UPI-enabled app

2) Provide your bank account details

3) Choose a VPA

4) Link VPA to bank account

5) Submit details after verification

Using the UPI transfer method is easier than transferring directly to a bank account.

• You don’t need to use a long bank account number, just type the VPA (Virtual Payment Address), which is short and simple to generate. This way there is less chance to make mistakes when sending money to your beneficiary.
• UPI transfers are immediate. 90% of these kinds of money transfers will be completed within minutes.
• More and more Indians can now accept UPI payments, and you can even pay your bills with it.

Click here to follow Rewire’s step-by-step guide of sending money through UPI.

Rewire was founded for immigrants.
During this time we created strong commitments with our partners worldwide enabling us to give you quick service with low fees.

Due to a new Israeli law regarding international money transfers, all users need to sign certain paperwork in order to keep their accounts active.

Why do I need to sign additional forms?

On 14.11.2021, there will be a change in the Israeli regulations according to which, users who want to transfer more than NIS 50,000* in the next six months (starting November 14, 2021), need to finish the full registration. Once the full registration is complete you can enjoy the higher limit of up to NIS 20,000  a month (depending on the deposit method).

The full registration process includes:

• Uploading a second ID (that wasn’t previously used for registration)
• Signing a registration questionnaire
• Filling in the “Service Recipient Declaration Form”

How can I sign them? 

If you received an SMS with the day and location you can come and meet us there. If this does not suit your location or you didn’t receive the SMS please contact support
Call us on: +972-93760-707
Whatsapp  +972-5845-00405
Email: [email protected]
Facebook messenger
Available 7 days a week

Can I sign it online?

Unfortunately, according to Israeli regulations it needs to be signed in-person face to face with one of our representatives. 

I live far from the SMS location, what do I do?

If this does not suit your location or you didn’t receive the SMS please contact support
Call us on: +972-93760-707
Whatsapp  +972-5845-00405
Email: [email protected]
Facebook messenger
Available 7 days a week

What happens if I don’t sign the papers?

You can still use your account, however, if you wish to avoid issues in the future when passing the new limits we strongly recommend completing the full registration.
Once the full registration is complete you can enjoy the higher limit of up to NIS 20,000  a month (depending on the deposit method).

What documents do I need to take with me?

You can provide us one of the following documents as a second ID (that wasn’t previously used for registration):

• Border control approval
• Valid work visa
• Valid Israeli driver's license or of the country of origin
• Israeli HMO card (Kupat Holim Card) with name
• Valid bank credit/debit card with the name
• National ID card from country of origin
  

*As of June 25th, 2021, money transfers to the Philippines are limited to ILS 5,000 per transaction, and since 14.11.2021, there was a change in the Israeli regulations according to which, users who want to transfer more than NIS 50,000* in the next six months (starting November 14, 2021) need to complete the enhanced registration. In cases where the full registration is completed, the previous 2 limits can be cancelled. 

Once you have made an order for the amount you would like to send, you need to deposit/ wire transfer an amount equal to your order minus the balance. For example, if you have a balance of 50₪ in your account, you need to make an order for 1050₪ & deposit 1000₪. This way, the balance of 50₪ will be added to the order.

There are a number of ways to deposit money to your Rewire account as follows:

1. You can deposit by cash at one of our deposit points in Super-Pharm, or Post Office (Doar.)
2. You can load by wire transfer from your Israeli bank account or Postal Doar Account.
3. You can deposit from your Credit/Debit Card or Rewire Card (Kessef)/019 Cash Card.

To see further guides click on your chosen deposit method above.

The time taken to deposit money to your Rewire account depends on the mode of transfer as below:

• Credit/debit card - Immediately
• Rewire Card (Kessef) - Immediately
• Super-Pharm cash deposit - Immediately
• Post Office cash deposit - within an hour during business hours
• Wire transfer - For banks, it usually arrives the next business day depending on weekends and public holidays.
  For Post Office accounts usually arrives the same day depending on weekends and public holidays.

In order to deposit money to your Rewire account first place an order on the app you need to select the “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank, Cash Pick-up or Mobile Wallet details), and confirm whether all details mentioned & amount is correct.
3. Then you need to pay with your Bank of Jerusalem Cash Card. (After the first time your payment details will appear automatically for the following times).
4. Authorize your card to debit (this will only be done on your first transaction).
5. The money will appear instantly in your account, your order will be processed the same day.

For a full guide click here. 

For a step by step guide click here 

In order to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up details), and confirm whether all details mentioned & amount is correct.
3. Then you need to deposit cash to Super-Pharm. Click here for a list of our participating Super-Pharm branches. Click here for an interactive of your nearest participating branch.
4. The money will appear instantly in your account, your order will be processed the same day.

For a full guide click here. 

In order to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up details), and confirm whether all details mentioned & amount is correct.
3. Then you need to deposit cash to any Post Office. Click here to find your nearest Post Office.
4. The money will appear instantly in your account, your order will be processed the same day.

Note: Don’t worry about the ₪30 fee at the Postal Office, it will be refunded to your rewire account.

For a full guide click here. 

If you have a Postal Doar bank account it may be easier for you to deposit from an online wire transfer click here for a guide.

In able to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up or Mobile Wallet details), and confirm whether all details mentioned & amount is correct.
3. Then you need to pay with your Credit/Debit card. We accept all Visa, MasterCard, Doar Cards, Isracard, and Direct Poalim Cards. For a guide on Jerusalem Bank Kessef Cards or 019 Cash Cards click here.
4. The money will appear instantly in your account, your order will be processed the same day.

For a full guide click here. 

Please note that we do not accept cards issued outside of Israel.

You can deposit by cash at one of our following deposit points in Super-Pharm, or Post Office (Doar.)

Click on each deposit point for a guide to depositing here. 

For a list of locations click here for an interactive map of deposit locations of GMT and SUPER-PHARM  click here.

In order to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up details), and confirm whether all details mentioned & amount is correct.
3. Then you need to pay with your Kessef Card. (After the first time your payment details will appear automatically for the following times).
4. Authorize your card to debit (this will only be done on your first transaction).
5. The money will appear instantly in your account, your order will be processed the same day.

For a full guide click here. 

In order to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up details), and confirm whether all details mentioned & amount is correct.
3. Then you will be asked to log in to your bank account and transfer this amount to Rewire to the details below.
   Account Name: Rewire
   Bank: Hapoalim or 12
   Branch: 174
   Account Number: 243881
   Reference Number: Your Phone number or Passport Number
4. It will take 1 business day for the money to reach your Rewire account. Once we receive your funds, the order will be processed in 1 business day.

For a full guide click here. 

In order to deposit money to your Rewire account first place an order on the app, you need to select the “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up or Mobile WAllet details), and confirm whether all details mentioned & amount is correct.
3. Then you will be asked to log in to your Postal bank account. If you still need to register for online postal banking first click here for a guide. If you have lost your password to postal banking and wish to retrieve it click here for a guide.
4. Once logged in you need to transfer this amount to Rewire to the details below.
   Account Name: Rewire
   Bank: Hapoalim or 12
   Branch: 174
   Account Number: 243881
   Reference Number: Your Phone number or Passport Number
5. Within business hours It will take 1 hour for the money to reach your Rewire account. Once we receive your funds, the order will be processed in 1 business day.

For a full web guide click here.
and for a video guide click here

Your employer can make a wire transfer directly to your Rewire account as follows:

1. They need to login to their own bank account and make a transfer to:
   Account Name: Rewire
   Bank: Hapoalim or 12 Branch: 174
   Account Number: 243881
   Comments/Reference: Your full name and phone number
   The money will be deposited to your account within 1 business day.
2. Then you can use that money to open an order and send money home. make sure you are signed up to a Rewire account.

For a guide on how to send money home click here.

For a guide for your employer in Hebrew how to send money to your Rewire account send them this link: go.rewire.to/helpyouremployee

You can deposit money to your account from either any Israeli bank transfer or from Postal Doar account.

In order to deposit money to your Rewire account first place an order on the app you need to select “SEND MONEY” Tab

1. Enter the amount
2. Add beneficiary details (Bank or Cash Pick-up details), and confirm whether all details mentioned & amount is correct.
3. Then you will be asked to log in to your bank account and transfer this amount to Rewire to the details below.
   Account Name: Rewire
   Bank: Hapoalim or 12 Branch: 174
   Account Number: 243881
   Reference Number: Your Phone number or Passport Number
4. It will take 1 business day for the money to reach your Rewire account. Once we receive your funds, the order will be processed in 1 business day.

For a full guide on Israeli bank transfer click here. 

For a full guide on Doar Postal Account transfer click here. 

We hold balances for 3 business days, it is mandatory to send money once you deposit. Since we don’t work as a bank, we do not allow you to hold your balance for saving purposes or rate fluctuations.

The beneficiary will get an SMS with a code from the supplier that they need to show the vendor to pick up the money, they must also show an ID that matches the full name of the beneficiary written in Rewire.

Rewire is an online banking platform for migrants living in Israel, so we create services to support them while living in Israel including sending money home to their families and friends. We don't act as a regular international money transfer so for now it only operates from Israel to your home countries.

The time to transfer money to your Rewire account depends on the mode of transfer as below:

• Transfer to a bank account - between 10 minutes up to 1 business day
• Transfer to a Cash Pick up and BDO bank - Immediately
• Mobile Wallet - immediately

*Due to unforeseen circumstances, your transfer could be delayed. These circumstances include transfers made on weekends, regulations of the country, public holidays, any change in ID requirements, compliance, time-zone differences, or any other government requirements.

You need to sign in your Rewire account, open the "History" tab where you will find all the details of your Rewire transactions.

It depends on the mode of transfer you choose.  They can receive it by bank transfer, cash pick-up (the Philippines and Nigeria only), or mobile wallet option (Philippines and China). You will get an email and SMS when the money has arrived at its destination. Additionally, it will appear in the order history tab, it will say "order complete."

For Cash Pick-up: The beneficiary will get an SMS notification from the supplier with a code that they need to show the vendor to pick up the money they must also show ID that matches the full name of the beneficiary written in Rewire.

Mobile Wallet: The beneficiary will get an SMS/notification on their phone when it arrives

For more information see our web guide here.

For assistance on how to choose the best way to transfer your money, you can contact our support team at Rewire.

Bank Transfer: You will receive an  Email & SMS once the money has been credited to your beneficiary account. You will also be able to see it in the order history tab as "order complete."

Cash Pick-Up: The beneficiary will get an SMS with a code from the supplier that they need to show the vendor to pick up the money they must also show ID that matches the full name of the beneficiary written in Rewire.

Mobile Wallet: The beneficiary will get an SMS/notification on their phone when it arrives

Yes, once a member, always a member. You can still enjoy your SSS benefits, as long as you are regularly paying your SSS contributions from abroad.

An SSS number is a 10 digit unique number provided by SSS to its members. Regardless of the change of citizenship, the SSS number is a lifetime number for a member. If you don’t have an SSS number you can apply online to become an SSS member. Visit the SSS website or contact your SSS representative in Israel Edre Baynoat the embassy. Send him a msg on WhatsApp: +972507033389 for more information. 

Issuance of an SSS number does not immediately qualify you for coverage or benefits. However, after you meet certain requirements and you become covered by SSS, you are a member for life. Contributions you pay become savings for the future, so even if you haven’t paid contributions for a while, you could still qualify for SSS benefits. Membership cannot be withdrawn and contributions paid cannot be refunded. Edre Bayno SSS Representative at the embassy on WhatsApp: +972507033389 to get advice on your personal situation.

It’s simple to make an SSS payment. First, you need to have already signed up or log in to your Rewire account. 

1. Get your SSS number ready. If you don’t have an SSS number yet or your number is outdated, please contact
   Edre Bayno SSS Representative at the embassy for assistance. Send him a msg on WhatsApp: +972507033389
2. When on the Home tab, click on the top right corner the 3 dots to open the side menu.
3. On the side menu click “SSS”, then fill in your SSS details, verify and confirm the payment. If you don’t yet have money loaded on your account it will ask you to load money either via cash deposit at Super-Pharm  or via wire transfer.
   If you choose "Wire Transfer" click on the third option to see the Rewire bank details to send it too.
   For: Rewire
   Bank: 12 Hapoalim
   Branch: 174
   Account: 243881
   Comment: Include your ID and phone number that you used to register your Rewire account. For a guide on how to make a transfer from Postal Doar Account click here.
4. Your payment to SSS will be processed within one hour. You’ll be notified once the payment is approved.

Full a full web guide click here or for a full video guide click here.

Yes! You can pay your contributions online via your Rewire App - just a click away and comfortably from your own home. No queues, no opening and closing hours, no need to send money home first. Click here for a web guide, and here for a video guide to learn how to pay SSS using Rewire. If you don’t have a Rewire account yet, you can sign up for free here. 

It could be that the payment reference number (PRN) that belongs to your SSS membership is not updated.
Kindly contact the Israel SSS representatives Edre Bayno SSS Representative at the embassy for assistance.
Send him a msg on WhatsApp: +972507033389to check for problems with your SSS number.

It usually takes up to 1 hour to process. You will be notified once the payment is approved.

It’s completely free of any charges.

Paying your SSS contributions with Rewire is completely safe and secure. We have partnered with Ventaja, the Philippine government’s largest collection partner overseas, to make sure your payments are processed quickly and safely.

SSS is a social insurance program for employees in and from the Philippines, available to workers in private sectors and Overseas Filipino Workers (OFWs) abroad. Services include protection, retirement and health benefits for all OFWs abroad who pay SSS contributions. 

SSS guarantees benefits to Overseas Filipino Workers (OFWs) in case of sickness, disability, maternity leave, unemployment, retirement, and more. This helps you to secure your future and avoid financial surprises. You can find an overview of SSS benefits here. 

✔ Salary can be deposited directly to the Rewire Cash Card
✔ International money transfers can be made whenever you want
✔ Local money transfers to other Rewire Kessef Card accounts
✔ Payment in stores, restaurants, etc
✔ Online purchases
✔ ATM withdrawals
✔ Balance and finance management at your fingertips

The Rewire Cash Card is safe and secured as it is tied to your Jerusalem bank account.

You will be charged with a monthly ₪10  fee, which is one of the lowest fee charges offered in Israel. You should know that there is no activation fee and no deposit fee. Other fees such as FX and ATM withdrawal hold attractive rates. 

For now, only customers who send money to India or the Philippines can use the Rewire Cash Card.

No worries. All of your money is insured by MasterCard, so you will be able to receive a new Rewire Cash Card, which will contain your funds.

You have a max daily withdrawal/purchase/online purchase limit of NIS 5,000, each.

You have a max monthly withdrawal/purchase/online purchase limit of NIS 20,000, each.

The new Rewire Cash Card allows you to have a balance of up to ₪100,000 and use it whenever you want, wherever you want.  

For example, when you leave Israel for the last time, you wouldn’t need to wait for your salary, compensation, or Bituach Leumi. Instead, you’d be able to simply travel back home and have continuous access to your funds via the international Rewire Cash Card. Note that the monthly NIS 10 card fees keep your account active, so make sure you withdraw all your funds before you close it.

You’ll need to bring your passport, a second ID (Valid Visa, 101 Form, Pay slip, or Philippine driver’s license), and your smartphone to activate your bank account.

You should notify your employer with your account details: 

Bank code: 54

Branch code: 022

Account number (CJ): 7 digits. The CJ number is printed on the front of the card at the bottom left side.

It's very simple just use their link and continue to sign up from there and you will both benefit.

To invite your friends to Rewire, you need to log-in to your account and select the “Share Rewire” button where you will find options to share via Whatsapp, Email, Facebook & Viber.

Once your friend has signed in, activates his account, and makes a transfer of at least ₪500, you will receive a Bonus of ₪50 cash-back into your Rewire balance to be used. Note that you need to use your reward within 3 days. Your friend will get 2 free transfers!

For a step-by-step web guide to inviting your friends click here for a video guide click here.

NEW OFFER! Get ₪50 for every friend you invite to Rewire!
Once your friend has signed in, activates his account, and makes a transfer of at least ₪500,  you will receive a Bonus of ₪50 cash-back into your Rewire balance to be used to send money home within 3 days. Your friend will also get 2 free transfers!

For a step-by-step web guide to inviting your friends click here for a video guide click here.

Yes, we do have ambassadors & marketing partners program, to register yourself please send a Whatsapp to Jerlyn: 0584860760

To add your coupon code, you need to sign in to your Rewire account, press Send Money & you will find Add Coupon at the bottom of the page.

For a step-by-step guide of how to add a coupon code to your account click here

It's simple just click on the link and it will take you to our app, where you will see a pop up that you were gifted with a free transfer. Continue the registration process and the free transfer will automatically be applied to your transfer and your friend will benefit too.

In order to secure all your data privacy & personal information Rewire follows International rules & regulations, it is a necessity to obtain Identity for each user to utilize all the benefits of our services. As a client of our service, you will be required to verify your identity or personal information. The other reason we do this is so we can verify that only you are able to send your money. Among the types of information, we may request are your full name and date of birth, plus documents such as your passport, driver’s license, or national I.D. card.

Communication is key to understanding your account activity and it is vital to ensure healthy financial management. Through various communication methods including SMS, email, and app notifications, Rewire can let you know of movements in your account as well as special promotions and discounts.

Still, if you would like to unsubscribe from any of the communication methods mentioned above, you can easily do so in your account settings.

Simply log into your Rewire account and tap on “More” on the home screen menu. Tap “Profile settings” and then select the communication methods you would like to receive by turning it on or off. 

The communication methods include SMS, email, and various push notifications.

Your selection will automatically be saved. And, don’t worry, you can always go back and resume communication as Rewire is always happy to interact with you.

We take measures to protect your identity so you can send money securely. You can help us keep your profile secure by doing the following:

• Select a strong password (with upper case, lower case letters and at least a number) and change it often. 
• Don’t share your login details with anyone. 
• Reset your password if something doesn’t look right. If you receive an update about recent changes to your profile or activity that you aren't familiar with, changing your password right away is the best thing to do.
• Download the Rewire app from the App Store or Google Play Store. While our website is safe as well, the Rewire app offers better security than web browsers, as well as a more intuitive user experience and the ability to receive notifications about transfers and profile activity.
• Ensure you provide your mobile number and keep it updated to add another layer of security to your profile. We use two-factor authentication on some higher-risk occasions to verify your identity. When you’re signing in from an unrecognized device, we’ll send you an SMS code to your phone to make sure it’s really you. If you need to update your phone number you can contact support to do so. 
• Remember to sign out of Rewire when you're done if you access the service from a device that isn't yours, such as a public computer or shared mobile device.
• Make sure your device is updated regularly. Make sure your computer has the latest software updates and that your mobile device has the latest versions of iOS and Android. 

Yes. Rewire has officially joined forces with giant remittance company, Remitly. Together, we are heading towards truly exciting times in which you, the customer, will remain at the center.

Remitly is the world’s #1 remittance company, known for its outstanding customer service as well as the safety and speed of its international money transfers.

Opening a Rewire by Remitly account means that you can enjoy outstanding customer service as well as the safety and speed of Remitly’s international money transfers.

We use two-factor authentication on some higher-risk occasions to verify your identity. When you’re signing in from an unrecognized device, we’ll send you an SMS code to your phone to make sure it’s really you. Additionally, when adding a new beneficiary, any actions related to your debit card - like viewing card, viewing password and freezing card will require you to reenter your password. Ensure you provide your mobile number and keep it updated to add another layer of security to your profile. If you need to update your phone number you can contact support to do so.

Rewire is a licensed money transfer company regulated by Israel’s Ministry of Finance. As such, we are required to verify your identity before we can make any transfers on your behalf. This can be done by uploading documents like a photo of your passport or official ID card and take a selfie when you are asked to do so on Rewire’s app or website. Your information is safe with us; we will not pass your information to any other organization unless it is demanded by the Ministry of Finance, Israel.

If you need to update and upload a new passport or ID please contact support who will assist you with this.

Email: [email protected]
Phone: +972-93760-707
Whatsapp:+972-5845-00405

You can reach us via phone, email, WhatsApp, Facebook Messenger 

Check the contact details and the opening hours at the bottom of the page.

If you can’t open the Rewire app, you might need to update the software on your mobile phone or update the app to its latest version. 

If you have Android device, follow these instructions:

• How to update the software on your mobile phone

1. Open your Android's Settings
2. Scroll down and tap “System”
3. Tap system updates
4. Tap download and install

All set. Your device will update to the latest version of Android

• How to update the Rewire app:

1. Open the Google Play Store app 
2. At the top right, tap the profile icon
3. Tap Manage apps & device. Apps with an update available are labeled "Update available."
4. Tap Update next to the Rewire app

That’s it, you have the latest version of Rewire. Now you can enjoy all the latest features and bug fixes.

If you have IOS device, follow these instructions:

• How to update the software on your mobile phone

1. Go to Settings > General > Software Update.
2. Tap Automatic Updates, then turn on Download iOS Updates.
3. Turn on Install iOS Updates. 

All set. Your device will automatically update to the latest version of iOs

• How to update the Rewire app:

1. Open the App Store.
2. Tap your profile icon at the top of the screen.
3. Scroll to see pending updates and release notes. Tap Update next to the Rewire app

That’s it, you have the latest version of Rewire. Now you can enjoy all the latest features and bug fixes.

In order to change your phone number, follow these steps:

1. Open your Rewire app and log in to your account.
2. Choose the "More" option in the menu.
3. Once the "More" option is open, choose "Profile Settings".
4. After your "Profile Settings" appear on the screen, you'll see your phone number and, next to it, the option "Change number".
5. Click on the link to change number and then type your new number.
6. Click on "Update," and this is it.

You've changed the phone number associated with your Rewire account.

In order to close your account, you can contact our support team.

Email: [email protected]
Phone: +972-93760-707
Whatsapp: +972-5845-00405

You can reach us via phone, email, WhatsApp,  Facebook Messenger 

Check the contact details and the opening hours at the bottom of the page.

In order to set up your Rewire account for the first time, choose to upload one of the following documents:

- Passport
- Citizenship or Residence Card

Then make sure the image is clear and readable with all corners visible.
Lastly, enter your address to finish the identification process.

For a video guide click here.

You are more than welcome to contact us 7 days a week on Email at [email protected]

Also available on all digitals channel chats like Facebook messenger

Whatsapp  +972-5845-00405

Call us on: +972-93760-707

Check the contact details and the opening hours at the bottom of the page.

Tel Aviv Headquarters Office 

If you need to increase your limit you can contact our support team for special permission. You may need to provide proof of salary.

Email: [email protected]
Phone: +972-93760-707
Whatsapp:+972-5845-00405

You can reach us via phone, email, WhatsApp,  Facebook Messenger

Check the contact details and the opening hours at the bottom of the page.

Rewire is licensed by the Ministry of Finance in Israel.
All our activities are recorded and monitored by the local financial institutions.

We have more than 600,000 customers around the world happily using our services, you can read their reviews here

We take measures to protect your identity so you can send money securely. You can help us keep your profile secure by doing the following:

• Select a strong password (with upper case, lower case letters and at least a number) and change it often. 
• Don’t share your login details with anyone. 
• Selecting Facial Recognition when available as an option to log in, is one of the safest options as only your face will be able to enter your account
• Ensure you provide your mobile number and keep it updated to add another layer of security to your profile. We use two-factor authentication on some higher-risk occasions to verify your identity. When you’re signing in from an unrecognized device, we’ll send you an SMS code to your phone to make sure it’s really you. If you need to update your phone number you can contact support to do so.

  For more ways to keep your account secure read here.

• Passport
• Citizenship or Residence Card

For a guide on uploading your documents click here.

Rewire works great on most Android and iOS phones.

Just a tip: if your phone is a bit on the older side, updating its operating system can make a big difference. That way, you won't miss out on any of Rewire's awesome features. Quick peek at the app store should tell you all you need about version compatibility.

You can continue using Rewire just as you are. However, without an updated  operating system, you won't be able to download any new updates for Rewire. This means you might miss out on new features, improvements, or security patches released.

We strongly recommend keeping your phone's OS up to date. Learn how here: Android, IOS (Iphone)

If you encounter any issues during the update process or have any other questions, please don't hesitate to contact our support team at 09-3760707. We're here to help you.

Step 1: Please go to your device's 'Settings' menu. You can find this by swiping down from the top of the screen and tapping on the gear icon, or by finding the Settings app in your app drawer.

Step 2: Once in Settings, scroll down and look for 'System,' 'Software Update,' or 'About Phone,' depending on your device. The exact wording can vary, but you're looking for an option related to system updates.

Step 3: Tap on 'Software Update' or 'System Update'. Your phone will check for available updates. If there's an update available, you'll see an option to download and install it. Please tap on 'Download' or 'Install'.

Step 4: The download and installation process might take some time, depending on the size of the update and the speed of your internet connection. Your phone may restart several times during this process, which is perfectly normal.

Step 5: After the update is installed, your phone will restart one last time, and you'll be on the latest version of Android that your device supports.

We strongly recommend keeping your phone's OS up to date. Learn how here: Android,  IOS (Iphone)

If you encounter any issues during the update process or have any other questions, please don't hesitate to contact our support team at 09-3760707. We're here to help you.